![]() ![]() Some of you may have more than one personal account. You need to be oriented if you want to use Microsoft services offered to both divisions – for example, logging into Windows, licensing the Office programs, or using programs like OneDrive, OneNote, and Microsoft ToDo. Microsoft keeps asking questions about which account to use or insisting that you log in to “fix problems with your account.” It helps if you can tell which account is in play by looking at the email address. If both accounts use the same address, it’s a problem. In the last article, I gave you some tips to figure out your Microsoft account credentials. Still here? For some of you, this is practical, nuts-and-bolts advice that will improve your life. If you don’t have an Office 365 mailbox, feel free to move on. You only have a business account if your company uses Office 365 for email. This is likely only to be true for people in small and medium businesses. To see our complete cancellation policy, see Microsoft Store Terms of Sale.If you use the same email address to log into your Microsoft business and personal accounts, this article will show you how to change the address on your personal account. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. ![]() Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. ![]()
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